Services

Eclipse services are offered at extremely competitive prices, while providing maximum service flexibility including 24x7 coverage. Eclipse technicians are always equipped with the knowledge and hardware needed to successfully service our customers in any environment. We manage a sizeable network of certified technicians. We assume total ownership of each service request to ensure the highest level of customer satisfaction.

Eclipse is a:

• WWTS authorized service provider performing break/fix maintenance services on Hughes commercial satellite products, and Broadband DSL systems at over 7000 major retail locations in our service environment.

• Dell authorized service provider performing break/fix maintenance on the complete product line of Dell home and notebook personal computers.

• IBM and Lexmark authorized service provider for WWTS.

• CareFusion service provider in healthcare facilities nationwide.

Capabilities:

• Hardware & software maintenance on major brands of servers, workstation PCs and printers.

• Projects and IMACs from start to finish.

• Depot repair services including new equipment staging as a lower cost alternative to on-site with same day to five day turnaround, depending on your needs.

• Labor only services – we arrange to dispatch experienced technicians to service your equipment already on location.

• Site assessment (surveys) and site preparation services.

• Per incident services at low fixed prices.

• Dedicated site technician – certified service representative resides at the end user’s location.

Product Brands we service include:

• Dell

• Lexmark

• Sony

• Xerox

• Hughes

• Cisco

• Nortel

• IBM

• HP/Compaq

• Toshiba